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Stitching
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Scratch:

Learning Bargello

How People Learn Case Study

Michael Torocsik

Introduction

Learning something new as an adult can be surprisingly complex, especially when we rely on written instructions or videos to guide us. This case study explores what happens when a beginner steps into a hands-on craft experience and has to make sense of the materials in front of them. For this project, I observed my partner Evan as he learned bargello for the first time using a beginner-level craft kit. I was interested in what would help, what would confuse, and how he would navigate the moments when things did not quite line up. Before he began, I reviewed the kit myself and noticed a couple inconsistencies between the booklet and the videos, which raised questions about how those contradictions might shape his learning process. Throughout the activity, I paid close attention to the strategies he used, the points where he felt confident, and the moments where unclear guidance made things more difficult than expected. This case draws on several learning theories to understand Evan’s experience and highlight the ways motivation, prior knowledge, cognitive load, multimedia, and metacognition all come into play. My hope is that this study offers a thoughtful look at how adults learn, adapt, and make sense of new skills.

Learner

Our learner, Evan, reading instructions

Evan is an adult learner, a physician, and my partner at home. He has been looking for a hobby that helps him unwind after work and gives him a simple creative outlet without adding more mental effort to his day. Crafting has always served that role for him, and he gravitates toward activities that feel rhythmic, repetitive, and calming.

 

His prior experiences include beginner crochet and cross-stitch kits. Cross-stitch appealed to him because it felt steady and predictable, while crochet required more counting and hand tension, which made it less relaxing. Bargello first appeared in his social media feed, and he liked the structured patterns on plastic canvas. He saw it as a technique that would be approachable and easy to learn.

Evan also strongly prefers visual instruction rather than written text. In past kits, printed explanations were not enough, and he had to look up YouTube tutorials to fill in gaps. Because of this, he expected and valued the Hello Bargello videos as part of the learning process and approached the activity ready to follow visual guidance at his own pace.

LEARNER

Setting & Learning Experience

Evan reading the directions at the table surrounded by Bargello supplies

This learning experience was a non-formal, stand-alone activity completed at home on our well-lit dining room table. It used the Hello Bargello coaster kit, which is designed for beginners and intended to teach the basic bargello stitch in a self-paced format. There is no set duration, and learners complete the project according to their own schedule.

 

The kit includes eleven skeins of tapestry wool, a 10 count plastic canvas sheet, size 18 tapestry needles, an acrylic coaster tray, and a printed booklet. The booklet outlines stitching tips, canvas preparation, a color chart, the coaster pattern, and a brief welcome message. A small note directs learners to short online instructional videos that demonstrate supplies, canvas preparation, and basic bargello stitch techniques.

 

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The kit is intended for a broad audience and is open to anyone interested in learning bargello. There is no instructor and no community component. All instruction is delivered through the printed booklet and optional videos, allowing learners to move between materials at their own pace.

 

The step-by-step sequence includes gathering supplies, cutting the canvas to the specified size, threading the needle, learning how to start and end yarn, stitching the bargello pattern, and placing the completed canvas pieces into the acrylic tray. The learning design relies primarily on visual demonstration, pattern following, and repetition. There are no built-in opportunities for collaboration, facilitation, or assessment.

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Observation

During the observation session, Evan opened the kit and went through the contents aloud. When he reached the substitution note for one yarn color, he joked, “Of course, it is the one that has the most colors.” He counted the skeins, examined the canvas, and confirmed the kit’s “beginner” label.

 

He began preparing the canvas by counting out the 45 by 45 squares. Without reading glasses, he muttered to himself while counting, occasionally losing his place and saying things like “I have to count that again” and “I cannot see this.” After cutting the first square correctly, he said, “I am going to use this as a template,” and traced it to cut the remaining pieces, which sped up the process.

 

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Evan reading the directions
Evan's completed Bargello coaster

While reading the booklet, Evan came across stitching tips that he said felt “a little too early,” such as instructions about stitching over tails or bringing the needle up from the bottom of each stitch. When the written text started to feel unclear, he said, “I am going to check the videos” and navigated to the Hello Bargello website.

 

As he watched the instructional videos, he commented that some were “really getting basic here,” but still followed the steps carefully. He adopted the threading technique demonstrated in the video, saying “Handy” after trying the folded paper trick.

 

Once he began stitching, counting errors appeared quickly. Several times he realized he had miscounted and said, “My god, I am an idiot” or “I cannot count,” then backed out stitches and redid them. He experimented with stitch direction, asked aloud why the pattern required certain changes, and questioned whether he was interpreting the chart correctly.

 

A turning point came when Evan reread the pattern specific note in the booklet. He paused, then said, “I stitched this entire row wrong,” and realized the difference between the general stitch direction guidance in the video and the coaster specific rule in the booklet. He commented that the kit “should have told me to watch the video first, then read this,” and added that he had been “antsy to get started.”

Throughout the session, Evan alternated between concentration, humor, frustration, and satisfaction. He used self-talk to work through issues, repeated counting sequences aloud, corrected mistakes, and kept going. By the end of the observation period, he had stitched a visible section of the pattern and practiced foundational skills. He closed the session by saying he felt he had “in a short time managed to learn a new skill.”

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Evan continued working on the project after the observation session and completed his first coaster before I submitted this case study. The finished piece shows the progress he made as he applied the techniques he learned, and he is already looking forward to completing the remaining coasters in the set.

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Interview

Evan answering interview questions after the observation session

During the interview, Evan explained that he engaged in this project because he wanted “to learn a new craft because I find it relaxing.” He said bargello appealed to him because it kept appearing in his social media feed, which he attributed to the fact that “I buy all these crafts.”

 

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He highlighted the videos as the most helpful part of the kit, noting that “the videos were very helpful” and that he learns better when he can watch someone demonstrate each step. He contrasted this with a previous cross-stitch kit that had no videos. He recalled that without visual demonstrations, it was “very hard to try to read it and figure out what to do,” and that he had to “search for additional YouTube videos just to understand basic techniques.”

 

Evan also described a moment when the guidance felt unclear. One of the Hello Bargello videos suggested that stitch direction could go either way as long as the learner stayed consistent, but the coaster pattern in the booklet 

included a rule that direction should not change for this specific design. He said he did not notice the pattern specific note right away and realized later that he had stitched in the opposite way. He called this “confusing” and said the kit should have made it clearer to “watch all the videos and read all of the text before starting.”

Despite these issues, he felt positive about the experience. He said he felt he had “managed to learn a new skill” in a relatively short time and that he could already see progress. When asked what advice he would give to someone else, he said, “Watch all of the videos and read all of the text before starting.”

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Analysis

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INTRODUCTION

Evan’s experience with the Hello Bargello coaster kit can be understood through several learning theories that help explain what supported his learning and what hindered it. His process involved motivation, the influence of prior knowledge, the impact of cognitive load, the role of multimedia, and self-regulated learning. These theories offer a lens for understanding how Evan made sense of the materials and how the design either contributed to or hindered his progress.

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Click the left or right arrows to proceed.

 

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Conclusions & Recommendations

Evan’s experience with the Hello Bargello kit shows how learning emerges from the interplay of interest, prior experience, instructional design, and decision-making. His motivation and comfort with related crafts helped him begin confidently, and the multimedia videos supported his progress when the written instructions felt unclear. At the same time, inconsistencies in the sequencing and messaging of the kit introduced avoidable cognitive load that made parts of the process more confusing than they needed to be. Evan responded to these challenges by monitoring his understanding, adjusting his strategies, and relying on tools that gave him the clearest feedback. Overall, this case illustrates how well-designed materials can accelerate learning, while even small design misalignments can interrupt flow. It also highlights how learners actively shape their own experience by drawing on prior knowledge, and seeking clarity when materials do not fully align.

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Based on the analysis, several changes could strengthen the learning experience for beginners using the Hello Bargello kit:
 

  1. Improve consistency between written and video guidance. 
    Clear alignment between modalities would reduce unnecessary cognitive effort. Video and booklet instructions should match both in terminology and stitch direction sequencing, especially in early steps.

     

  2. Reorganize written instructions to better support novices. 
    Placing foundational tips after learners have initial context would prevent confusion. A more linear, step-by-step layout would help learners build skills in the correct order.
     

  3. Introduce the videos earlier in the process
    Because the videos provided Evan with the most effective modeling, the kit should clearly direct learners to watch them before beginning. A simple “Start here” prompt would set expectations and reduce early mistakes.
     

  4. Provide troubleshooting cues and strategy prompts
    Short notes such as “Common mistakes” or “If your count feels off, try this” would help learners self-correct.

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References

Ambrose, S. A., Bridges, M. W., DiPietro, M., Lovett, M. C., & Norman, M. K. (2010). How learning works: Seven research-based principles for smart teaching. Jossey-Bass.

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Bransford, J. D., Brown, A. L., & Cocking, R. R. (Eds.). (2000). How people learn: Brain, mind, experience, and school. National Academy Press.

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Girash, J. (2014). Metacognition and instruction. Harvard University Derek Bok Center.

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Hello Bargello. (n.d.). Bargello stitch tutorials [Video series]. Hello Bargello. https://hellobargello.com

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Mayer, R. E. (2009). Multimedia learning (2nd ed.). Cambridge University Press.

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Miller, M. (2014). Minds online: Teaching effectively with technology. Harvard University Press.

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Wlodkowski, R. J. (2008). Enhancing adult motivation to learn (3rd ed.). Jossey-Bass.

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